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Check-in
19Sept2025Select date
Check-out
20Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No. 12 Jalan Ngee Heng, Johor Bahru, Malaysia, 80000

Rooms & Suites

All 333 rooms include a 40-inch HDTV, free WiFi, laptop-compatible safe, and air conditioning. Bathrooms feature glass shower walls and Aroma Active Essentials toiletries. Suites add a separate living area, coffee machine, and some include a kitchenette with washer/dryer. Executive rooms provide access to the Executive Lounge with breakfast and evening refreshments.

Dining Options

Makan Kitchen serves buffet breakfast and live Malaysian specialties. Tosca offers rustic Italian food with city views from the 13th floor. The Food Store café has indoor and outdoor seating. Axis Lounge serves snacks, drinks, and hi-tea sets. Private dining and poolside meals are available.

Leisure Facilities

The outdoor swimming pool has an adjacent shallow kids' pool. The 24-hour fitness center includes Peloton bikes and Technogym equipment. The spa features a sauna and hot tub. The sun terrace provides space for relaxation.

Location & Access

The hotel is off Highway 1 in Johor Bahru's central business district, just off the Singapore Causeway. It's a 5-minute walk to Persada Convention Center and shopping malls. Tan Hiok Nee Heritage Street is within 1 km. Complimentary self-parking is available for over 500 vehicles, with valet parking at RM 49.00 and EV charging on-site.

Hotel Services

Services include 24-hour front desk, multilingual staff, room service, and concierge. The business center has meeting rooms for up to 35 people and conference facilities for 800 attendees. Children under 18 stay free when sharing beds with parents. Free WiFi is available throughout the property.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Deluxe King Room Pool View
Max:
2 persons
335 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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King Corner Suite Bath Tub
Max:
2 persons
690 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Bedroom Deluxe Suite Lounge Access
Max:
2 persons
1005 sq. feet 
Bed options:
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Centre
Johor Bahru2300 ft
Airports
Sultan Ismail (JHB) 17.9 mi
Underground
Ang Mo Kio 9.1 mi
Bus
Bus stop4600 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Electric vehicle charging station

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pool with view

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
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Location

No. 12 Jalan Ngee Heng, Johor Bahru, Malaysia, 80000
Map view
No. 12 Jalan Ngee Heng, Johor Bahru, Malaysia, 80000
Nearby
Zoo
Johor Zoo
1300 ft
Mount Belumut
1100 ft
11
Holy Light Church
1000 ft
Night club
Neverland JB
1400 ft
Church
Holy Light Presbyterian Church
1600 ft
Restaurants
Makan Kitchen at DoubleTree by Hilton Johor Bahru
1000 ft
12 Jalan Ngee Heng
The Food Store
600 ft
No. 12 Jalan Ngee Heng Double Tree Hilton Hotel
Dragon-i Restaurant Komtar JBCC
1500 ft
Lot 211 Floor 212
Gogirou BBQ Meat Street
1700 ft
82C Jalan Trus G-05 Zenith Mall
New Zealand Unlimited
1500 ft
82C Jalan Trus Johor Bahru #01-03A Zenith Suasana Iskandar Level One
Morganfield's
1800 ft
Lot L1-R3 82C Jalan Trus Zenith
Cheotnun Korean Dessert Cafe
1.1 mi
62 Jalan Tebrau Kim Teng Park
Sushi Zanmai
1800 ft
Lot 209
Azuma Japanese Restaurant
1900 ft
Lot 202 C

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 6 reviews
8.6
8.6/10 based on 2747 reviews
Anthony
United Kingdom, February  2024
8.0/10

Upon arrival, the hotel lobby had a slight smell of smoke, but the rooms were nice and had clean bathrooms. The service was efficient and friendly, and the location, although not ideal for accessing specific spots without a car, was within walking distance to key attractions. One downside was the use of big jars as space fillers. Overall, I had a pleasant stay.

Rooms
8.0
The rooms are nice and have a clean bathroom.
Service
9.0
The staff were very efficient and very friendly.
Location
7.0
The location is fairly good, within walking distance to key attractions.
Dining
8.0
The dining experience was impressive with a wide spread of variety.
Facilities
8.0
The facilities are good.
Graham
United Kingdom, June  2023
8.0/10

I was delighted with our stay at the hotel. The room was clean, tastefully furnished, and even decorated with a pair of love swans to celebrate our 25th Wedding Anniversary, which was a lovely touch. The spacious room was perfect for our small family of three. The service was mostly welcoming and helpful, although there was a slight rude encounter. The location was convenient for accessing cafes, eateries, and shopping areas, but the layout made navigating to nearby malls a bit challenging. Dining options were great with a variety of food choices. Overall, a pleasant experience with some minor drawbacks.

Rooms
9.0
Returning to my clean and tastefully furnished room adorned with love swans for our special anniversary was heartwarming. The room was spacious enough for our small family.
Service
8.0
The service was mostly welcoming and helpful, except for one instance of rudeness encountered.
Location
7.0
The location was convenient for accessing cafes, eateries, and shopping areas, but the layout made traveling to nearby malls a bit inconvenient.
Dining
8.0
The dining experience was great with a wide variety of food options to enjoy, within walking distance to shopping malls.
Facilities
8.0
The hotel offers good facilities ensuring a pleasant stay.
Edward
United Kingdom, May  2023
8.2/10

Upon arrival, the hotel staff was kind enough to leave a note before clearing our food, a thoughtful touch. The rooms were larger and cleaner compared to other hotels in Johor, offering a pleasant stay. However, the dining options could use some improvement.

Rooms
9.0
The rooms were larger and cleaner than most hotels we visited in Johor.
Service
9.0
The staff, resembling a friendly 'uncle' at the breakfast area, was polite and helpful, providing a pleasant experience throughout our stay.
Location
8.0
The hotel's location is pretty good, especially if you prefer not to travel far from the SG/ Msia customs, with nearby malls adding convenience to the stay.
Dining
7.0
The dining experience was satisfactory with a variety of different foods, although there is room for taste improvement in certain dishes.
Facilities
8.0
The hotel offers a range of convenient services like room service, car hire, and laundry, adding value to the overall stay experience.
clean
taste improvement
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Check-in
19Sept2025Select date
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Rooms and Guests2 Guests, 1 Room